Client Account Manager


Development company

Full time
Greater Accra Region
Posted 4 years ago


Key Performance Areas

Overall Purpose of the Job:

(State briefly why the job exists)

The purpose of the job is to deliver new and profitable business in Angola and to provide front line sales support to clients whilst effectively liaising with the in Country Operations Team and the Business Development Manager. To foster the right relationship with clients to provide accurate and up to date intelligence on their organization, specific needs, standards, and activity schedules to enable appropriate sales strategies to be developed. Also, to measure and report on business development activities, as well as ensuring that the Company’s HSE, Quality and Technical standards are consistently applied to the business.  


Principal Accountabilities:

(Describe the important end results of the job, i.e., what has to be achieved and why. Start with the most important and number each one separately))


To identify opportunities for new business and develop appropriate strategies for delivering these in conjunction with the Business Development and Operations teams.


To foster a relationship with Clients so their business and contracting needs are understood.


To assist in the preparation of tenders and their associated commercial evaluations and business cases.


Collaborations with clients in initiatives for enhancing our performance and improving our margins.


To act as a source of accurate and up to date intelligence for client and their contracting strategies.


Ensure the effective flow of information across Operations Teams and Expro Product Lines.


Establish regular liaison with clients and Operations teams and Support Operations Teams in driving improvements and opportunities for increasing revenue.


Liaise closely with the Region Business Development Team to ensure a continual flow of Business Development related information.


Liaison for clients audits of our business activities.


Assist in the collection of outstanding invoices.



(Show job titles and under c), indicate briefly the purpose of each job))

a)    Immediate Supervisor(s)


Area Manager



Business Development Manager

b)   Other jobs reporting to the same supervisor:

HR Manager . Finance Manager , HSEQC Manager , Ops Manager

c)    Immediate Subordinates:




(Record any significant quantities on which job has some effect, e.g. budget or turnover, records processed, employees supervised. Where appropriate, express annual figures and indicate the year to which they relate.


Job Context and Main Activities:

(Outline the context in which the job operates and record the types of activity involved in achieving principal accountabilities:

Liaise with the Area Manager and BD Manager to develop sales strategies particularly with locally driven developments

·          To monitor the market and develop clear strategies for successful completion

·          To develop/implement effective customer and client based sales plans

·          To develop/implement effective product specific sales plans

·          Manage clients and understand objectives


Job Features

Job CategoryBusiness
Job CategoryBusiness
Job TypeFeature description
Working Experience2 years’ experience
Educational LevelDegree/HND
Salary RangeNegotiable
QualificationMembership of a Professional body will be an advantage

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