To develop, manage, and maintain area HR processes and procedures in accordance with Region HR policy and standards when appropriate.  To provide HR operational support to line management within the Area.

1) Establish specific HR objectives for self and Area management to ensure Group/Region HR policy/procedures and standards are met.

2) Analyze the Area’s HR needs to establish priorities and identify key issues and work with Managers as customers to develop a plan to resolve/minimize problems, thereby reducing risk.

3) Where Group Policy is impractical for legal/cultural reasons, get Area management approval to make recommendations to Region HR with justification.

4) Recommend new HR policy to Area HR if not covered by Region or Group, ensuring tax advice taken and either market or legal justification evident.

5) Ensure line management is training/briefed on HR policies for Area and that they are implemented consistently.  Run Corporate HR training courses on Appraisal and Recruitment.

6) Ensure that the local needs of Expat staff are catered to and ensure understanding of Expat policies.

7) Develop comprehensive salary and benefits policies for local nationals so the right people can be recruited, developed, and retained.

8) Coordinate annual merit review in line with Corporate needs.

9) Coordinate Area manpower plan so that the Area will develop in number and quality of personnel to ensure achievement of Area’s short and long-term objectives.

10) Coordinate management training within the Area and ensure adequately evaluated.

11) Appraisal and training needs analyses for performance rating and training plan purposes.

12) Work with Area manager to develop Area succession plan.

13) Source and interview candidates (where appropriate) to recruit the most suitable candidate both in terms of immediate requirement and future potential.

14) Development, coordination, and updating of Employee Handbook.

15) Development and maintenance of the Manual for Area Managers/Supervisors.

16) Advise and assist re disciplinary/grievance issues.

17) Induction.

18) Preparation and development of monthly performance indicators and provision of monthly report to Corporate.

19) HR staff training.

20) Ad hoc projects.

Jobholder works closely with senior region management to determine the priorities within the Area ensuring HR strategy linked with business strategy.  Policies may be needed at Area level not covered by Corporate, and these need to be developed for Corporate approval.  Procedures and guidelines within Group policy also need to be developed covering Recruitment, Training, Rewards, etc.  These are presented to Area management for approval.  Communication and dissemination of HR policies and procedures within the Area and ensure understanding and implementation.  Provide support and guidance within legal framework to Area management.

Jobholder takes the decisions re the running of the HR Department.  Job holder recommends specific

Regional policy.  Jobholder works within Region and Corporate HR guidelines.  Broad goals and objectives are

Agreed between the Area Manager and Region HR Manager.

Internal – Employees at all levels.

External – HR personnel in other Companies to keep abreast of industry HR developments/issues.

Training providers

Universities/Schools

Employment Agencies

Pension/Insurance providers

Lawyers/consultants

Implementation of Area HR System.

To plan, record and progress continuous improvement of HR performance.

To determine IT needs so link between Corporation/Region simplified.

The JobHolder requires a recognized professional qualification and may be degree qualified.  A minimum of  5 year’s generalist experience working for an international company.  JobHolder requires credibility at all levels and has excellent interpersonal, organizational, and interpersonal skills.