To manage operations in an agreed area within one of the company’s territories within a defined operational and financial structure, delivering excellence in service standards, contractual compliance, and the agreed profit targets.
To ensure that all end of month returns are sent on time and that any delays for operational reasons are communicated in a timely manner
To meet with senior client representatives on a regular basis to discuss both current and future business and ensuring that the content of the meetings are communicated to all concerned parties and that all issues are resolved in a timely manner
To ensure that all client policies and procedures are implemented and adhered to and where possible ensure that BMMI’s own standard exceeds the clients expectations
To monitor purchases and logistics to the locations and ensure that all supply and logistic issues are communicated to the purchasing department
To ensure that all personnel perform to the highest possible levels, that their welfare and security are taken as a priority and that key personnel have a personal development plan
Recruitment of staff using the company terms and conditions specified for each grade, identifying personnel for internal promotion and planning and where necessary training programmes to ensure staff reach the required standards
To identify key areas within the operation that can be improved thus enhancing customer satisfaction
To identify new business opportunities in country and monitor client activity in new territories in order to secure new business and help to compile tender documentation
To be involved in new company initiatives with other members of the team
Ensure that the Culture & Value programme is understood and the same is communicated to all staff to enable them to live up to all the values at all time.